Saturday, November 3, 2012

vSphere 5.x: Errors installing ESXi 5.x

This is happening to many customers and it seems to be happening on several new models of servers typically most heard on IBM System x M4 series of servers and some Dell ones as well.

Did some internet searching however none gave much resolution but refer to resolution for white boxes.

These servers must be also be listed in VMware supported list of hardware here.

Below are the two common problems identified:

Problem 1

"Loading /imgpayld.tgz
Relocating the modules and starting the kernel..."
Make sure all firmware including BIOS is updated.  In this scenario, BIOS firmware was updated and installation was successful.  Seems like this was due to the UEFI used on IBM servers need to be updated.  Do find out from your respective vendor on the latest supported firmware.

Problem 2

"Loading /imgpayld.tgz
Multiboot could not setup the video subsystem.
Relocating the modules and starting the kernel..."
This is a strange error apparently, to solve this issue you would need to change the monitor/console display to one that support 1024 x 768 and your problem should be resolved.  It seems that ESXi 5.x require to output to at minimum resolution to install.  And I thought it was just plain text display.

Both problems were shared by our customers.  We learn this everyday however we need to share the experience to keep the communities growing.

Update 3 Nov 2012:
Mentioned Dell servers was instead some Dell Desktop which are not on HCL.  My apologies on this not stating this clearly.
Post a Comment

VMware vExpert 2019 Application is Live!

The application runs during Jun and Dec each year for two applications cycle. In case you are not notified, do sign up to be notified for th...