Plain Virtualization

Seeing several occasions where many are not sure what to do when logging a support call.  Depending on your support that you have purchase which comes in the follow: Basic Support , Production Support , Business Critical Support (BCS) & Mission Critical Support (MCS).  You can compare the support types at here . You can log a call via two ways 1) online via myVMware, 2) phone providing your Customer Number. Now first you need to know the support landing page here .  Here you see three options and all of them will bring you to login your myVMware account.  That would be simple assuming you have the rights to the licenses and you will see your customer number in the portal.  You will then be able to log a support case easily.  You can follow this guide here to learn how to log a online support ticket. What if you do not have the rights to view the licenses but you manage to get the customer number from a co-worker who has it but he is off duty....

With the release of vSphere 5.1, VMware have announce a new backup appliance based on EMC Avamar.  However there are also some limitations to the free vApp have. Recently Data Protection has release an Advanced version which was announced on the blog . To help everyone have a better understanding of the two I have done a summary as below. Here is some of the FAQ which you can read from here for more information. Below is a summary of the two editions. VDP VDP Advanced Per CPU licensed Included with vSphere Essential Plus and above Included in vSphere Enterprise with Operation Management and above Max deduplicated storage per appliance 3 favours of 0.5TB, 1TB, 2TB Dynamically provisioned up to 8TB Max supported VMs per appliance 100 400 Max appliances per vCenter 10 10 Full VM and file level recovery Yes Yes SQL & Exchange server ...

I have got the chance to play with vSphere 5 RTM release and rather than going through all the new features that can be found on VMware TV in youTube, I shall find some common features that are on both release and see the differences. HA Admission Control Policy vSphere 4 The Admission Control Policy for vSphere 4 as shown on the left in the percentage of cluster resources is fixed and irregardless of CPU or Memory the percentage is applied for both. vSphere 5 In vSphere 5, notice that the percentage has be split out to memory and CPU. This updated percentage options, helps eliminate when you have like to specific different amount for CPU and memory with different tolerance. Virtual Machines Options vSphere 4 In the Virtual Machine Options, in was leave VM shutdown as the default value whenever Host Isolation is detected. Many of my customers actually thought this was the default value recommended by VMware and leave it as it is howeve...