Plain Virtualization

Previously I have talked about the difference between an Open and OEM licensing here .   Why OEM license are cheaper in general since they are provided by OEM vendor instead of direct from the Principle.  This applies not to just software but also hardware although I used software as a subject in writing. Following on the different support structure contact point between Open and OEM licensing here . Support are typically directly from OEM rather than from the original Principle vendor of the hardware of software. Question why would OEM support cost cheaper than Principle support or why Principle support is more expensive than OEM support?  Is it because the Principle owns the product (software/hardware) that makes it more expensive? There are several reasons why OEM is less expensive if you do a study.  Below is what I have observed: 1) Principle vendor owns the product, in such, it cost more.  OEM vendors use their own support and only to a certain lev...

Often come across this confusion between VMware License and VMware OEM License.  I wrote previously here the use of Open and OEM where VMware OEM license is some what different from other software OEM license e.g. Microsoft. Now what about support.  What do you get from VMware OEM license support?  Here is an article from VMware and an uploaded copy here . For VMware Support, you will contact VMware Support hotline or via myVMware license portal to seek for support request.  Level 1 to Level 3 support will come direct from VMware. For VMware OEM Support, you will contact through respective OEM partner support center route.  You can refer to Page 7-8 of the above document, you can see that Level 1 and 2 will be provided by the OEM partner and ownership is by the partner. Upon required the need of a Level 3 support, will it route to VMware Support as extracted the statement from the document.  At Level 3, the communication is only between customer ...

Before I started Presales role, I do not know the difference between OEM and Open (some call it volume license) License means.  It was something I never bother as I was doing professional service I just implement and license was not something I need to understand as long my customer bought them and hand me the serial keys to setup.  Doesn't matter is it Microsoft, VMware, Symantec or whatsoever software. After being a Presales consultant for a while now.  I have to understand licensing and able to explain when asked and one of the most talked and confused topics is always on OEM and Open licenses.  Been able to understand them more easily helps me to advise my customer not just in solution but also in terms of compliance not to violate any licensing agreements they have. Here I must state the disclaimer, purpose of this post is to clarify all the doubts on what have you got confused with and as well as the references from the various vendors so none of this is N...