Tuesday, December 13, 2016

VMware VCAP6-DCV Design Beta Rescore

Have been a long and hectic week for me.  Doing WebEx and call over 5 hours each time in the middle of the night.  Will talk about that in a later post.

Took the VCAP6-DCV Design beta exam back in 16th Feb 2016 this year.  Results was a fail for me.

However received an email from VMware Certification in Nov 2016 give me some hope.

Seems that the marking system has some errors that need to be check on and through this the exam score might change.  It can be better or worse.  On 20th Nov, did a check and see that my status is still a fail.

Just this week, I got this!

A quick check in my VMware Certification Manager, is a Pass!

I am glad I passed this time round.  But the purpose of this post was not about if I managed to pass or fail.

What VMware could have done, they can well, keep quiet and let those who fail to remain failing so they will attempt the full VCAP6-DCV Design exam at a full cost (Beta is discounted as more questions with less time).  This can help them increased their certification revenue.

However they did not.  They choose to fixed the problem and inform the testers even though this might lead to complains especially those who retake and passed.  Many companies could have gone away with that but VMware has always listen to customer and gather feedback and rectify the problem.

This is something that need to be applaud on.  It is almost similar to Samsung where their Note 7 was having issue they decide to just announce to all affected and get fixed or refunded in this case.

Keep up the good work VMware.  Salute to the Certification team who dare to admit the mistake and solve it.  Great Job!

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